Privacy Policy

1. Purpose

DDOTS, Inc. is sensitive to privacy issues and it is important to us to protect the information we are provided. We collect only such personal data as is needed to provide the information, service, or assistance you request. DDOTS provides this Privacy Policy to inform you about our online information practices, what information we collect, how we use that information, and how you can correct or change such information.

2. Policy

This Privacy Policy applies to Personal Information that you provide to us and that may be collected by us when you interact with www.ddots.com or www.ddotscredit.com (Sites,) or when your information is provided to us by a client during use of our systems. All individuals whose responsibilities include the processing of personal information on behalf of DDOTS are expected to protect that data by adherence to this Privacy Policy.

BY ACCESSING OR USING THE SITES, YOU INDICATE YOUR ACCEPTANCE OF THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO UPDATE OR REVISE THIS PRIVACY POLICY. YOUR CONTINUED USE OF THE SITES FOLLOWING THE POSTING OF ANY CHANGES TO THE PRIVACY POLICY CONSTITUTES ACCEPTANCE OF THOSE CHANGES.

If you click on links or banners that take you to a third-party website, you will be subject to the third party’s privacy policy, not ours. This Privacy Policy applies solely to Information provided or collected by us.

3. What Personal Information We Collect

3.1. Personal information you share with us

When you register or create an account anywhere on the Sites or when using our Products, we may collect any or all of the following Information:

  • Name

  • Home or business address

  • Professional information including specialty, title, degrees, training documentation

  • Organization with whom you are affiliated and its address

  • Email address(es)

  • Home or business phone numbers

3.2. Information automatically collected

When you visit the Sites, your web browser automatically sends us (and we may retain) information such as the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the type of browser software and operating system you are using; the date and time you access the Sites or make uploads to the Sites; and the Internet address of the website from which you linked directly to our Sites.

This information does not contain any Personally Identifiable Information. We will use this information as aggregate data to help us maintain the Sites, e.g., to determine the number of visitors to different sections of our Sites, to ensure our Sites are working properly, and to help us make our Sites more accessible and useful.

We will not use this information to identify individuals, except for site security or law enforcement purposes.

The most common mechanisms for collecting this Information include:

  • Cookies: Cookies are small files that are sent to your computer’s hard drive to tell us who you are when using the Sites. Cookies help us to associate you with your account and enable you to update and modify your account; speed navigation; remember information you gave us; and count the total number of visitors and pages viewed. Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, some features and services on the Sites may not function properly.

  • Service Analytics: We may work with one or more third party service providers (e.g., Google Analytics) to help us understand how you use the Sites. The service provider may place cookies on your computer to collect information. The information will tell us things like which search engine referred you to the Sites, how you navigated around the Sites, how quickly we helped you to enter account information, and what content you viewed. We will not grant permission to third party service providers to collect your email address or other identifying information.

  • Pixel tags or clear Graphics Interchange Format files (GIFs): To better understand the effectiveness of our communications, we may use “message format” and “message open” sensing technologies that use pixel tags of clear GIFs (also called web beacons).

  • Organization with whom you are affiliated and its address

3.3. Information you provide through online community sources

In addition to the information provided above, we may provide you with the ability on the Sites to create your own content and share your opinions and reviews with others viewing the Sites. You may choose to post information as part of a blog or interactive community. Any information you choose to post on the Sites will be available on the Internet and we can make no assurance that others will not use or misuse that information.

3.4. Information we receive from other sources

As part of the services DDOTS offers to its clients through use of our Products, these clients may provide information about you. The transfer of this information is governed by a separate written agreement with the client to address applicable legal requirements for data use and data security involving the transfer of data between DDOTS and the client. This information includes, but is not limited to:

  • Personal contact information (name, address, email address)

  • Demographic information (age, sex, race/ethnicity)

  • Professional information (work history, education, professional credentials)

  • Health information (patient records and notes)

4. How We Use Information

We use the information collected to provide services to our clients, to maintain and improve our Products, and to offer easy access to the Sites. Your information also allows us to communicate with you about the Sites, Products and content.

5. How We Share Information

We do not sell any of your information. We may share your information, which includes your Personally Identifiable Information, with third parties as follows:

  • Law Enforcement Officials and as required by law.

  • Sponsor/CRO study team, affiliates, or other authorized study vendors if the client has authorized them to receive this information.

  • Third-Party Processors/Vendors in support of our services when required.

Links on the Sites may link to organizations located in a different jurisdiction than you or DDOTS. If you elect to link to a third party’s website, then your information may become subject to the laws of the jurisdiction(s) in which that third party or its facilities are located.

6. Your Rights to Your Personal Information

If you are using our Sites from outside the United States and provide us with any information, please note your information will be transferred, stored and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By interacting with the Sites, you are consenting to the transfer of your information to facilities located in the United States.

DDOTS is based in the United States and we process and store information in the U.S. Therefore, we and our service providers will store and access your personal information in the U.S. The U.S. may not provide equivalent levels of data protection as regulated in your home jurisdiction.

6.1. CCPA Rights

If you reside in California, our use of your information is governed by California law, including the California Privacy Protection Act (CCPA.)

Californians have the following rights regarding the collection and use of your personal information. We may ask you to provide additional information to verify your request. Californians have the right to request the information regarding the personal information we have collected, sold, or disclosed about you. You have rights to information on:

  • Categories of personal information collected about you, and sources from which collected;

  • Our purpose for collecting personal information;

  • Categories of third parties with which the personal information was shared;

  • Specific pieces of personal information collected about consumers;

  • Categories of your personal information sold in the preceding 12 months;

  • Categories of third parties to whom your personal information has been disclosed;

  • Categories of personal information that we disclosed about consumers for a business purpose.

Right to Opt-out: Californians have the right to opt-out of sharing, disclosure, or sale of your Personal Information. To exercise this right, you or your authorized representative may submit a request by contacting us at contact@ddots.com or 4571 Ellsworth Road, Ypsilanti, MI 48174.

Right to Request Deletion: Californians have the right to request that we delete the personal information we have about you. However, we are not required to delete information if it is necessary to retain your information to:

  • Complete the transaction for which the personal information was collected, provide a good or service requested by you, or a transaction reasonably anticipated within the context of our or one of our affiliate’s ongoing business relationship with you, or to otherwise perform a contract we have with you, or

  • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity or prosecute those responsible for that activity, or

  • Debug to identify and repair errors that impair existing intended functionality.

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law, or

  • Facilitate solely internal uses that are reasonably aligned with your expectations based on your relationship with us or one of our affiliates, or

  • Comply with a legal obligation, or

  • Otherwise use the personal information, internally, in a lawful manner that is compatible with the context in which it was provided.

7. Information Security

We follow standard industry practices to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We have security measures to protect electronically transmitted information and frequently review and improve where necessary the security of the Sites. However, we cannot guarantee that a third party will not gain access to any information provided to or collected through our Sites. Please note that electronic communication, particularly email, is not necessarily secure against interception. Please do not send sensitive data (e.g., Social Security, bank account, credit card numbers, patient medical information) by email or web form.

8. Website Visitors and Do Not Track

OPT-OUT: For visitors to our website, if at any time you do not wish to receive further communications from us, you will be able to follow instructions to Unsubscribe. You may also contact us at contact@ddots.com or 4571 Ellsworth Road, Ypsilanti, MI 48174 to request that we remove your information from any of our communication lists.

DO NOT TRACK: It may be possible for you to set your browser with a “Do Not Track” signal. Not all browsers provide this feature. This feature enables you to disable certain cookies and other tracking mechanisms on particular websites, removing the ability of the Sites owner to track where you visit on the web. If you choose to use the Do Not Track feature on your browser, we cannot commit or guarantee that the Sites, or any of the third parties accessible through the Sites, will respond or comply with the Do Not Track signal. If you block cookies from the Site, some or all features may not work correctly.

9. Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time as changes in circumstance, laws, and regulations may necessitate changes to this policy. Changes and clarifications will take effect immediately upon their posting on the Site.