CREDIT Benefits

CREDIT© is a user-friendly, intuitive software program that employs a common language developed and utilized by clinical research personnel. When we identify DDOTS’ partnership with users or “members” as a critical feature of our approach to software development, we must also place it as the number one benefit of CREDIT© -- number one because everyone shares in the best practice  identified by experts across the country. 

SUPPORT SERVICES

DDOTS offers full support services including:

Installation and an individualized roll-out plan. The CREDIT© team works with you each step of the way to design and implement an installation plan that considers your needs and institutional requirements.

On-site training  as well as individualized web-based training. Recognizing that it is never easy to adapt to new software irrespective of the “user friendliness” of the program, DDOTS conducts on-site training for staff as part of the installation of CREDIT© to provide the support necessary for a successful transition. Web-based training is available on an ongoing basis.

Unrivaled technical support. DDOTS recognizes that our commitment to provide the best technical support in the field has been critical to our successs. We are resolute in our promise to provide a quick response – staff should not have to wait 24 or 48 hours to get an answer. Just ask CREDIT© users; we’ll be happy to provide a list of references. And there is never any charge for technical support.

AFFORDABILITY

We believe that CREDIT© is one of the most affordable clinical trials management systems on the market. The annual licensing fee for an organization is a flat $13,500, and the number of affiliates and staff covered by one license is unlimited.  All software updates are free – and software is updated every 14 days. New protocols can be downloaded for a mere $35 each, and all subsequent protocol updates are free no matter how long the protocol is open or how many updates there are.  And most critical . . . there is never a charge for technical support.