A Newsletter for: Clinical Research Environmental Data Information Tracking:           May, 2007 : Issue XLXIII

 DDOTSTM 1997-2007   Navigator

Translating Technology to Improve Patient Outcomes, Enhance Quality, and Reduce Costs

Read What Users Across the Country are

Saying About DDOTS Support & CREDIT!

Angela Nordstrom, BS, RHIT, CCRP

CCOP Coordinator

Roger Maris Cancer Center

Fargo, ND

“…DDOTS provides excellent service to their customers, find ways to develop just what you need at your facility, and am most impressed by the user support they provide on a continuing basis.”


Karen Packard, RN , MSN, AOCN

Coordinator, Atlanta Regional CCOP

Atlanta, GA

“…very responsive to our suggestions to enhancements to the CREDIT program.  A real time saver in preparing NCI CCOP reports!”

Catherine S. Meza, RN, BSN

Oncology Research Nurse

Roper St. Francis Cancer Center

Charleston, SC

“The folks at DDOTS have exceeded my expectations, time and time again.  Their prompt responses to my many questions as I have made my way into the research world have not gone unnoticed…. The customer service of DDOTS is quite refreshing in this chaotic 21st century.”


Donna Thompson

STAR Coordinator

Southeastern Medical Oncology Center

Goldsboro, NC

“…The support is second to none – prompt responses to calls for help… Easy to use. Made it possible for us to get our delinquencies under control and they are in the best shape they have been in several years… Great product.”

Gail Campbell, MSW

CCROP Data Manager

Denver, CO

“The data management log facilitates the cross-referencing of delinquency reports, to determine what has been submitted prior to or following the report cutoff dates. … helps to track query resolutions and outstanding query issues.”


Valorie Steichen

Clinical Research Coordinator

Roger Maris Cancer Center

Fargo, ND

“The features offered with CREDIT are unending which has been a positive of having the system… the support staff is quick to provide answers… It has been a great tool for us.”


Melissa S. Shene

Duluth CCOP

Duluth, MN

CREDIT has helped us consolidate our previously difficult to access patient data.  Tech support is always available ASAP and that has helped us enormously.  The program is very user friendly and detailed reports can be run in an instant.  We even keep study chair questions and answers in a notefield that can be easily accessed from anyone’s computer… CREDIT helps us stay on track with both the trials and the patients.”


Jo Capotosti, RN

Study Coordinator

McLeod Health

Cancer Care and Research

Florence, SC

“We ‘adopted’ CREDIT and IRBANA in June of 2005… After reviewing several other software products, we chose DDOTS… support staff were there every step of learning… whenever we had a problem, they responded almost immediately.  It saves us time, and makes reports and statistical information much easier.”

Kerstin L. Leighland, CRA

Big Sky Oncology

Great Falls, MT

“I was new to CREDIT when I started my position as a CRA.  Since then we have put CREDIT into action and it is working out wonderfully.  We have had a few things come up that either needed a tweak here or an additional table added or magic performed (at least magic in our eyes!).  The positive manor in which the help and support is given goes into my record books!  So far our list of troubles has always been cleared up.  I just want to say thank you to all of those in the foreground and the background.”


Sharon K. Hiemenz, RN, BSN, CCRP

Feist-Weiller Cancer Center

Louisiana State University Health Sciences

Shreveport, LA

“The Feist-Weiller Cancer Center Clinical Research Team continues to be impressed with the quality and availability of support for CREDIT…. Always respond promptly to our e-mail and phone questions, and take the time to walk us patiently through every step to solve our problems.  I have never worked with any organization or provider that provides such personal and quality support, and is so open to the customers suggestions to improve the product.”

DDOTS NavigatorDDOTS, Inc.

4571 Ellsworth Road

Ypsilanti, Michigan  48197

(734) 434-7734

e-Mail Address:



The DDOTS Navigator is published to introduce news that has occurred in the ongoing development of Cancer Research Environmental Data Information Tracking (CREDIT). It is provided to all user sites at no cost.


Since 1995 CREDIT© has been in constant growth.  May of 2007 will mark the 12th anniversary of this powerful system.  Installed at sites across the country, CREDIT© is the leader in Clinical Research Administration.


Users of WebCREDIT are encouraged to share their discoveries here.  Also found here are new project developments that are introduced in the publication.  DDOTS reserves the right to reduce, revise or reject any manuscript submitted for inclusion in DDOTS Navigator

Bonnie Harkins, RN, OCN, CCRP

California Cancer Center

Fresno, CA

“The response to suggestions on ways to improve the website has been phenomenal.  My own comments and suggestions have been listened to and many have been implemented.  If I need support help, I know that I can call at any time.”