CREDIT Benefits

CREDIT Benefits

CREDIT© is a user-friendly,  intuitive software program that  employs a common language developed and utilized by clinical research personnel.   We call CREDIT© “complete”  because it has greater capability  than any other “comprehensive” clinical trials software available today.   When we identify DDOTS’ partnership with users or “members” as a critical feature of our approach to software development, we must also place it as the number one benefit of CREDIT© -- number one because everyone shares in the best practice  identified by experts across the country. 

SUPPORT SERVICES

DDOTS offers full support services including:

Installation and an individualized roll-out plan.  The CREDIT© IT team works with you each step of the way to design and implement an installation plan that considers what is best for you, from research program, to your institution's IT departmental needs.

On-site training  as well as individualized web-based training.  Recognizing that it is never easy to adapt to new software irrespective of the “user friendliness” of the program, DDOTS conducts on-site training for staff concurrent with the installation of CREDIT© to provide the support necessary for a successful transition.  Web-site training is available on an ongoing basis.

Unrivaled technical support.  DDOTS recognizes that critical to our success has been our commitment to provide the best technical support in the field – and in this regard we remain steadfast.  We are resolute in our promise to provide a quick response when needed – staff should not have to wait 24 or 48 hours to get an answer.   Just ask CREDIT© users; we’ll be happy to provide a list of references.   And there is never any charge for technical support.

 

AFFORDABILITY

Today’s health care milieu is one of unmitigated cost containment pressures irrespective of top notch technology to aid work product efficiency and effectiveness.  In developing the pricing model for DDOTS software©, DDOTS considered the need for institutions to limit capital outlay.  

 It can be argued that CREDIT© is the most affordable clinical trials management program on the market.  There is no purchase required.   The annual licensing fee for an organization is a flat $9,500, and the number of affiliates and staff covered by one license is unlimited.   All software updates are free – and software is updated every 14 days.   New protocols can be downloaded for a mere $35 each, and all subsequent protocol updates are free no matter how long the protocol is open or how many updates there are.   And most critical . . . there is never a charge for technical support.