Mission

About DDOTS

Optimizing today’s technology in the ever-expanding design of a complete clinical trials management system that commits to offering flawless data quality, enhanced time management, and decreased cost.

IN THE BEGINNING

DDOTS, Inc. has a broad and diversified background, being drawn to the health care field with projects ranging from the development of dental office billing software to a quality assurance program for a home health agency.   A unique project that captured the interest of DDOTS was the opportunity to write a medical record program for a clinic in Lucea, Jamaica; which began the pathway for medical research systems!

In 1995 DDOTS was engaged by a National Cancer Institute-sponsored clinical trials program to develop software for patient tracking and scheduling. What clearly captured the interest of the DDOTS team was the fact that clinical trials were still being conducted and tracked using 5”x 7” notecards or Excel spreadsheets at best. A vision for a comprehensive, end-to-end clinical trials management solution was conceived, and, as the saying goes, the rest is history.

As a pioneer in the field of software development for clinical trials, DDOTS, Inc. was first to develop a complete suite of solutions for the research arena (CREDIT©, IDEA©, BIOSPEC©, IRBANA©).  DDOTS integrates comprehensive functionalities needed throughout the clinical trial process into a single, open Web platform, managing massive amounts of data from patient registration to compliance to cost.

HOW WE WORK

For the past 20+ years, DDOTS, Inc. has been committed to partnering with clients  to optimize today's technology in the ever-expanding design of a complete clinical trials management system.  We are passionate in our commitment to ongoing development of a system that facilitates flawless data quality, enhanced time management, and decreased cost.

The following offers insight into our corporate philosophy and unparalleled commitment to both Software as a Service (SaaS) and client relationships.

Partnering with Users: Clients as "Members"

The development of CREDIT© set in motion a framework for partnering with clients that continues today.   Initially funded in 1995 through a cooperative agreement from the National Cancer Institute, a division of the National Institutes of Health, the CREDIT© “project” was developed in conjunction with two NCI-sponsored community research programs and three NCI-sponsored research bases. Today, all member institutions are encouraged to initiate ideas to enhance DDOTS’ software. Following the incorporation of these additional elements into DDOTS’ products, updates are distributed so that the “best practices” of members are shared with DDOTS’ nationwide client community.

Software as a Service (SaaS)

DDOTS offers four systems for clinical trials management – and all as SaaS:   CREDIT© (clinical trials management system), IDEA© (investigational drug inventory management), IRBANA© (Institutional Review Board Administration), and BIOSPEC© (biospecimen management system).  All four systems communicate with each other to provide seamless solutions, hosted on dedicated Web servers.    Advantages include predictable costs with minimal upfront investment as well as automatic upgrades and security enhancements. 

DDOTS provides this ideal solution to alleviate the stress on in-house IT departments as they struggle to manage the complexities of multiple computer systems required by specialty program areas.

Commitment to Affordable Web Software Products

FEE SCHEDULE

DDOTS SOFTWARE

ANNUAL LICENSING FEE
(Stand Alone System)

ANNUAL LICENSING FEE
With CREDIT©

CREDIT©
Clinical Trials Management System

$9,500

NA

IDEA©
Investigational Drug Inventory Management System

$9,500

$3,000

IRBANA©
Institutional Review Board Administration

$9,500

$9,500

BIOSPEC©
Biospecimen Management System

$9,500

$3,000

It can be argued that CREDIT© is the most affordable clinical trials management system on the market.  There is no purchase required. The IDEA©, BIOSPEC© and IRBANA© programs have great flexibility with availability as stand-alone systems or modules of CREDIT©.

Key Pricing Elements:

Annual licensing fees are given in the table, and the number of affiliates and staff covered by one license is unlimited.

All software updates are free – and software is updated every 14 days.

New protocols can be downloaded for a mere $35 each, and all subsequent protocol updates are free no matter how long the protocol is open or how many updates there are. Or, if you choose, you can build your own studies at no cost. The number of protocols that can be accommodated is unlimited.

And most critical . . . there is never a charge for technical support

 CUSTOMER SERVICE

The DDOTS team is the best at what it does:

Unrivaled technical support.    Telephone support is provided on a standard business week basis (e.g., 8 a.m. – 5 p.m. EST Monday-Friday).  We are resolute in our promise to provide a quick response when needed.  Sometimes we know you need help before you do!  We have an “issue capture” system that monitors the DDOTS systems nationwide.  If an issue occurs, it is often corrected by the time the user reports it.

Installation and an individualized roll-out plan.  The DDOTS IT team works with you each step of the way to design and implement an installation plan that considers what is best for you, from research program staff to your institution’s IT departmental needs.

Data conversion from existing systems.   One of the keys to a successful installation and transition to new software is accurate and complete data migration from an existing clinical trials system.  DDOTS has completed data conversions from just about all software programs available, from “home grown” systems to those currently on the market.

On-site training  as well as individualized web-based training.  Recognizing that it is never easy to adapt to new software irrespective of the “user friendliness” of the program, DDOTS conducts on-site training for staff concurrent with the software installation to provide the support necessary for a successful transition.  Web-site training is available on an ongoing basis.

Hosting services on dedicated servers (SaaS).    This requires no upfront capital investment and relieves institutions from the burden of managing, maintaining and supporting a custom system.  DDOTS does not tap into the “cloud” for storage of client data but rather takes a conservative approach that utilizes actual servers so that the location of data storage is never a question.  This ensures HIPAA compliance for patient research information.

PARTIAL LISTING OF DDOTS' CLIENTS

  • Adventist HealthCare, Gaithersburg, MD
  • Aurora NCORP, Milwaukee, WI
  • Bay Area Tumor Institute NCORP, Oakland, CA
  • Baystate Health, Springfield, MA
  • BioMedical Research Foundation, Shreveport, LA
  • California Cancer Center, Fresno, CA
  • Carle Cancer Center NCORP, Urbana, IL
  • Christiana Care NCORP, Newark, DE
  • Colorado Cancer Research Program, Denver, CO
  • Columbus NCORP, Columbus, OH
  • Cancer Research for the Ozarks NCORP/Cox Health, Springfield, MO
  • Decatur Memorial Hospital, Decatur, IL
  • Duke Oncology Network, Durham, NC
  • Fox Valley Hematology & Oncology, Appleton, WI
  • Geisinger Cancer Institute NCORP, Danville, PA
  • Gulf-South Minority-Based NCORP, New Orleans, LA
  • Guthrie Foundation, Sayre, PA
  • Hawaii Pacific Health Research Institute, Honolulu, HI
  • Iowa Oncology Research Association, Des Moines, IA
  • Illinois Cancer Care, Peoria, IL
  • J.C. Lewis Cancer Research & Pavilion, Savannah, GA
  • John Muir Mt. Diablo Health System, Concord, CA
  • Lexington Medical Center, West Columbia, SC
  • Louisiana State University (LSU), Shreveport, LA
  • MainLine Health NCORP, Wynnewood, PA
  • Mary Bird Perkins Cancer Center, Baton Rouge, LA
  • Maryland Oncology Hematology, Rockville, MD
  • McLeod Health, Florence, SC
  • Memorial Healthcare, Hollywood, FL
  • MetroMN Community Oncology Research Consortium, Minneapolis, MN
  • Michigan Cancer Research Consortium NCORP, Ann Arbor, MI
  • Middlesex Hospital, Middletown, CT
  • Missouri Baptist Cancer Center, St. Louis, MO
  • Mt. Sinai Medical Center, Miami Beach, FL
  • Nevada Cancer Research Foundation NCORP, Las Vegas, NV
  • Northeast Georgia Medical Center, Gainesville, GA
  • Nemours Children's Hospital/Nemours NCORP, Jacksonville, FL/Wilmington, DE
  • Oakwood Healthcare System, Dearborn, MI
  • Oncology Hematology Care, Cincinnati, OH
  • Our Lady of the Lake Medical Center, Baton Rouge, LA
  • Poudre Valley Healthcare, Ft. Collins, CO
  • St. John Providence Patient Care Research, Southfield, MI
  • St. Joseph's Hospital of Atlanta, Atlanta, GA
  • St. Luke's University Health Network, Bethlehem, PA
  • St. Mary’s Clinic/Essentia Health NCORP, Duluth, MN
  • St. Vincent Hospital, Green Bay, WI
  • Seattle Cancer Care Alliance, Seattle, WA
  • Sharp HealthCare, San Diego, CA
  • Texas Oncology (USOncology), Dallas, TX
  • University of California San Diego, San Diego, CA
  • Valley Children's Hospital, Madera, CA
  • Virginia Oncology Associates, Norfolk, VA
  • West Michigan Cancer Research Consortium NCORP, Grand Rapids, MI
  • Wichita NCORP/Via Christi, Wichita, KS
  • William Beaumont Hospital/NCORP, Royal Oak, MI


Tibbets Award

Tibbetts Award winner 2007